Hot Springs National Park, Arkansas
+1 (501) 333-9100

COVID-19 Response

COVID-19 Response

Per the guidance received under the U.S. Department of Homeland Security’s (DHS) Cybersecurity & Infrastructure Security Agency (CISA), Fedora Prime will remain open and at full functionality as we are a Category 9: Communications and Information Technology company.

The Communications and Information Technology industries have each been designated a “Critical Infrastructure Segment” under Presidential Policy Directive 21, Department of Homeland Security emergency readiness programs implementing the USA Patriot Act of 2001. Title 42 U.S.C. §5195c(e) and the Homeland Security Act of 2002.

It is therefore the policy of the United States government that these industries continue to function with minimal disruption in the event of an emergency. Furthermore, in a March 16 guidance, the President of the United States has instructed employees of Critical Infrastructure Industries, including the communications and information technology sector, to continue to perform their normal job functions during the coronavirus pandemic.

Our response to the coronavirus pandemic:

While we are continuing to adjust and attempt to expand our security, communications and server capacity we will be continually working with our partner companies to accomplish these goals as rapidly as possible.

As Fedora Prime runs via remote locations by design, thankfully, there’s not much adjusting we have to do in order to accomidate to the pandemic in order to remain open.

We have, however, taken and/or plan to take the following measures:

  1. Our C.E.O. is leveraging his past experience in the Financial Sector attempting to help Small/Medium Businesses and individuals acquire the relief entitled to them under the CARES Act.
  2. We are recalling critical infrastructure engineers and other mission critical staff to our principal office in Hot Springs, Arkansas.
  3. We are observing full Hazmat protocols at our mission critical facilities due to the extreme risk COVID-19 presents to our C.E.O. due to his past and continued health problems.
  4. We have deployed additional cybersecurity defense A.I.s we had designed & hoped to never need.
  5. We have increased security at our facilities, including upgrades to the A.I.s software and hardware requirements; and plan to expand them further.
  6. We have and are upgrading the internal and external audio/video monitoring at all of our mission critical facilities to be recording 24/7/365. Notices at these facilities have been posted alerting the public that they are restricted, under continual surveillance, and operating under directives from U.S. Homeland Security.
  7. We have paused the planned changes to That Place and are in the process of reverting the changes already made, restoring the original Virtual Reality Amusement Park to help ease the populations boredom and sense of isolation. Our virtual worlds are 100% FREE to use, and we welcome all to come and have fun. Please visit That Place’s website at for access information.
  8. We have expanded Fedora Call’s telecommunications infrastructure to better accommodate the severely increased load caused by so many individuals working from home, expanding our list of approved Tier 1 Business Class telecom providers to temporarily include European providers as our current carriers in the U.S. and Canada are frequently overloaded.
  9. We have increased our failover redundancy to insure our data centers and all mission critical servers remain online at all times.

We are also attempting to leverage our standing as a Critical Infrastructure Corporation to acquire PPE hospitals, nursing homes, etc. are in desperate need of. Any supplies we have in excess will be donated or sold at cost to such healthcare and other high risk industries.

We have been approved to purchase from the following companies:

  • Walmart (United States)
  • Alibaba (China)
  • JoyBuy (Hong Kong / China)

Despite being a large customer of for well over 10 years, on April 26, 2020 they denied our request for access to COVID-19 supplies and we are attempting to appeal their decision.

We are rather shocked and disturbed by Amazon’s response to this crisis and will be strongly re-evaluating our long standing partnership with them in the very near future.

This article will be updated as changes are made or new developments come about.

Last Updated: May 2, 2020 at 10:40 PM U.S. Central Daylight Time